Presale Terms
Last updated: July 28, 2026
These Pre-Sale Terms & Conditions ("Pre-Sale Terms") apply to any pre-order you place for Stack Untamed products before their general release. They are in addition to our standard Terms of Service and Privacy Policy, and by placing a pre-order you agree to them. If anything here conflicts with our general Terms of Service for a pre-sale item, these Pre-Sale Terms control.
Stack Untamed products are sold by Stack Holdings, Ltd., a Delaware corporation ("Stack Untamed," "we," "us," or "our"). Questions? Reach us at info@stackuntamed.com.
1. What a pre-order is
A pre-order lets you reserve a Stack Untamed product before it has been produced, allocated, and released for general sale. Pre-order items are not yet in hand and are not available for immediate shipment. When you place a pre-order, you are reserving your allocation of that product for delivery on or around the estimated timeframe described below.
Series One, Origins, is a limited first release. Some products and cards, including Founders Edition items, serialized cards, and other secret or chase cards, are produced in strictly limited quantities and are allocated on a first-come, first-served basis while supplies last.
2. Estimated shipping and fulfillment
Series One pre-orders are currently estimated to ship in Fall 2026. This is a good-faith estimate based on our current production and fulfillment schedule, not a guaranteed delivery date. Because pre-order products are still being manufactured, printed, and finished, timelines can move.
If we do not give a specific shipment date for an item, we will ship it within 30 days of your order, or we will notify you as described in Section 5.
We will keep you updated by email at the address on your order as your pre-order moves toward fulfillment. Please make sure your contact and shipping details are accurate and current.
3. Pricing
The price shown at checkout is the price for your pre-ordered item. Prices for pre-sale products are set at the time of your order and, once your order is confirmed, we will not increase the price of an item you have already ordered.
Prices, product configurations, and availability for items not yet ordered may change at any time before general release. Taxes and shipping are calculated at checkout based on your delivery address and are additional to the item price.
4. Payment: when you are charged
Your payment method is charged in full at the time you place your pre-order. This reserves your allocation and confirms your place in line. Your pre-order is not confirmed until payment is complete.
5. Delays and your right to cancel
If we cannot ship your pre-order by the estimated date (or within 30 days, where no date was given), we will notify you, give you a revised shipment date, and offer you the choice to (a) agree to the new date or (b) cancel your pre-order for a full refund. If you do not want to accept a significant delay, you may cancel and we will promptly refund what you paid, issued to your original payment method, typically within 7 business days of the cancellation. This reflects your rights under the U.S. FTC Mail, Internet, or Telephone Order Merchandise Rule.
6. Cancellations and refunds (all sales final)
All sales are final. Because our products are collectible items produced in limited, serialized print runs, we do not accept order cancellations, changes of mind, or returns once an order is placed. This is standard practice across the trading card and collectibles industry, and it protects the integrity of our limited print runs.
There are two exceptions:
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If we cannot ship by our estimated window. As described in Section 5, if we are unable to ship your pre-order on time, we will notify you and you may cancel for a full refund. This right applies regardless of the final-sale policy.
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If your item arrives damaged, defective, or incorrect. Manufacturing defects, shipping damage, and wrong or missing items are covered by our Return & Refund Policy. Please review it for what qualifies, how to file a claim, and the timeframe to do so.
Refunds under either exception are issued to your original payment method.
7. Changes, substitutions, and errors
Product imagery, card lists, finishes, and packaging shown during the pre-sale are representative of the final product and may differ slightly from what ships due to the nature of production (for example, foil, varnish, and color can vary between the mockup and the printed card). We reserve the right to make minor changes that do not materially reduce the value or nature of the product.
If a product is listed at an obviously incorrect price or with a material error, we may cancel affected orders and issue a full refund, even after an order confirmation has been sent. We will contact you if this happens.
8. Allocation and availability
Placing a pre-order reserves your allocation subject to availability. In the rare event that demand exceeds the quantity we are able to produce for a limited or serialized item, we may need to cancel or partially refund affected orders. If that happens, we will notify you and refund you in full for any item we cannot fulfill.
9. Orders with both pre-order and in-stock items
An order that contains both pre-order and in-stock items ships together once the pre-order item is ready. If you need in-stock items sooner, please place them as a separate order.
10. Circumstances beyond our control
Delivery timelines depend in part on manufacturing, printing, and shipping partners. We are not responsible for delays caused by events outside our reasonable control, including production or supply-chain disruptions, carrier delays, natural disasters, or similar events. If such an event causes a significant delay, we will notify you and you may cancel affected pre-orders for a full refund.
11. Governing law and your consumer rights
These Pre-Sale Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Nothing in these Pre-Sale Terms limits any rights you have under applicable consumer protection law.
12. Contact
Stack Untamed, a brand of Stack Holdings, Ltd. Email: info@stackuntamed.com Web: www.stackuntamed.com